
Reliable wifi
Recommendation: Add reliable internet
JubileeTV needs a wifi connection with 5Mbps bandwidth to work properly. For reference, many internet providers offer 100Mbps speeds as basic-level plans.
Streaming player
Recommendation: Add Source device
For the best experience, JubileeTV needs a streaming player or cable/satellite service. We recommend a Roku player (Roku Ultra or Roku Express).
With a Roku player connected you can:
- Save streaming apps like Netflix and Prime Video to your JubileeTV Favorites menu for easy access
- Use voice control to open Roku apps, so you can say “Netflix” and JubileeTV will automatically switch to Roku and open Netflix (subscriptions may be required).
We need more information about your device below:
Not Sure
Please contact our Customer Support team and we’ll help!
TV with HDMI
Recommendation: Upgrade to TV with HDMI
JubileeTV connects to the TV via HDMI. Come back and see us if your senior gets a new TV.
Other devices
We need more information about your device below:
Cablevision
Please contact our Customer Support team and we’ll help!
Not using apps on Smart TV
Recommendation: Connect an external streaming playerJubileeTV can’t control apps directly on a Smart TV. Connect an external streaming player to access apps like Youtube, Netflix, and Prime Video. For the best experience we recommend a Roku player (Roku Ultra or Roku Express).
BackCan assist with setup
Recommendation: Choose Professional InstallationWhen purchasing your JubileeTV Membership, you'll have the option to add Professional Installation. A certified technician will set up JubileeTV in your loved one's home and provide quick training on how to use it.
BackCable or satellite set-top box
We need more information about your device below:
Cablevision
Please contact our Customer Support team and we’ll help!
Recommendation: Add Source device
For the best experience, JubileeTV needs a streaming player or cable/satellite service. We recommend a Roku player (Roku Ultra or Roku Express).
With a Roku player connected you can:
- Save streaming apps like Netflix and Prime Video to your JubileeTV Favorites menu for easy access
- Use voice control to open Roku apps, so you can say “Netflix” and JubileeTV will automatically switch to Roku and open Netflix (subscriptions may be required).
Reliable wifi
Recommendation: Add reliable internet
JubileeTV needs a wifi connection with 5Mbps bandwidth to work properly. For reference, many internet providers offer 100Mbps speeds as basic-level plans.
Streaming player
Recommendation: Add Source device
For the best experience, JubileeTV needs a streaming player or cable/satellite service. We recommend a Roku player (Roku Ultra or Roku Express).
With a Roku player connected you can:
- Save streaming apps like Netflix and Prime Video to your JubileeTV Favorites menu for easy access
- Use voice control to open Roku apps, so you can say “Netflix” and JubileeTV will automatically switch to Roku and open Netflix (subscriptions may be required).
We need more information about your device below:
Not Sure
Please contact our Customer Support team and we’ll help!
TV with HDMI
Recommendation: Upgrade to TV with HDMI
JubileeTV connects to the TV via HDMI. Come back and see us if your senior gets a new TV.
Other devices
We need more information about your device below:
Cablevision
Please contact our Customer Support team and we’ll help!
Not using apps on Smart TV
Recommendation: Connect an external streaming playerJubileeTV can’t control apps directly on a Smart TV. Connect an external streaming player to access apps like Youtube, Netflix, and Prime Video. For the best experience we recommend a Roku player (Roku Ultra or Roku Express).
BackCan assist with setup
Recommendation: Choose Professional InstallationWhen purchasing your JubileeTV Membership, you'll have the option to add Professional Installation. A certified technician will set up JubileeTV in your loved one's home and provide quick training on how to use it.
BackCable or satellite set-top box
We need more information about your device below:
Cablevision
Please contact our Customer Support team and we’ll help!
Recommendation: Add Source device
For the best experience, JubileeTV needs a streaming player or cable/satellite service. We recommend a Roku player (Roku Ultra or Roku Express).
With a Roku player connected you can:
- Save streaming apps like Netflix and Prime Video to your JubileeTV Favorites menu for easy access
- Use voice control to open Roku apps, so you can say “Netflix” and JubileeTV will automatically switch to Roku and open Netflix (subscriptions may be required).
Contact our Customer Support team and we’ll help!